At that time, it was a practice to forward all administration lines to dispatch after business hours, but the day Sheriff Rainy bought them lunch, the whole administration pushed their calls to dispatch at 11 am and recklessly left the building. It goes something like this: Sheriff Rainey of the Contra Costa County wanted to treat all his administrative staff (then called secretaries) to lunch one afternoon, to show appreciation for their work, but did not realize that the administration’s lines should never go unanswered during business hours. There’s quite an interesting backstory that marked the establishment of the week. It was a local initiative that was initially set up in 1981 by Patricia Anderson of Contra Costa County, which later went on to become a nationwide, week-long event. National Public Safety Telecommunications Week was founded to honor the telecommunication personnel dedicating their lives to public safety. So, throughout this week, we honor and thank those invisible telecommunicators who have continued to serve in this demanding profession. If it weren’t for the telecommunicators flawlessly doing their jobs, billions of lives would have been lost due to untimely assistance. A place where partners, vendors, community members, and more can recognize the work of these amazing professionals.ĭo you ever wonder who’s the person behind our emergency calls to 911? All we know about them is their voice, which is why National Public Safety Telecommunications Week (NPSTW), observed every second week in April, has been set aside to recognize and celebrate the work of telecommunicators helping to save millions of lives every day. The Washington State Chapter of APCO-NENA is excited to share our state wide KUDOs board.
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